Water Damage Emergency Tips and Information


Here are 5 important tips you should know about water damage

Let your insurance company know right away

It’s always best to call your insurance company when you discover damage to your home. This way your insurance broker can begin the claim process and guide you through the steps you need to take to prevent further damage to your property.

There are different insurance policies for water and flood damage. If you live in an area where flooding is common, then it’s likely you have a separate policy through the National Flood Insurance Policy. Note: When reporting a claim it is important you let your insurance know if you are reporting a flood or water damage, so they can adjust your claim.

Water damage may not be covered by your insurance. It’s always best to look at your insurance policy and become familiar with any exclusion you may have regarding water damage coverage. Once water damage has occurred, time is of the essence before matters get worse. If your property endures water damage, you don’t have the tie to sit around for whenever is convenient to begin cleaning up. As mold growth can create an even more serious health risk to your living environment.

Pollution level in the water is crucial and water damage is classified as one of the three levels by how much pollution the water source contained.

Class 1: water from the freshwater line for a dishwasher will not cause sickness or any ill symptoms.

Class 2: water that may cause sickness through contact may also include bacteria in it.

Class 3: water that is highly contaminated that comes from the overflow of toilet or sewage backup can cause serious illness and even death.

Water Damage Restoration In Houston

Water damage restoration refers to the process or repairing a house after it has been damaged by floods, overflow or any other water damage event. If you are looking for a water repair in Houston, you should understand that it involves a series of procedures which include the following:

  • Loss assessment
  • Categorization based on the contamination levels
  • Decontamination
  • Drying the repaired structure
  • Monitoring the entire process
  • Completing the process (assessment and taking a report)

For instance, if you live in Houston and you need an emergency water removal in Houston, you need to look for a local company which is certified by IICRC (Institute of Inspection, Cleaning and Restoration Certification) and RIA (Restoration Industry Association). If a water restoration company is certified by the two bodies, it is professional and have attained minimum requirements set by the certifying bodies.

Loss assessment and categorization

In water damage restoration, loss assessment is one of the most important step because it helps technicians and insurance companies determine the damage and how to go about repairing the damage. Loss assessment involves the following: identifying damage source, documenting the damage and having accurate estimates of the damage.

Categorization is determined by the contamination levels of the water source. Here are the different categories used:

  • Category 1 – refers to water from clean sources e.g. toilets without faeces and urine, pipes and sinks
  • Category 2 – refers to water that has some contaminants e.g. from a dishwasher, toilet with urine or a washing machine
  • Category 3 – refers to water that is highly unsanitary and can cause illnesses or even death when ingested. This category include sewage water, water with microbial growth, flood water and water from toilets with faeces

Decontamination and drying

If you live in Houston and have water damage problem, note that it can be classified into 4 classes depending on the extent of damage. These are the classes:

  • Class 1 damage – this is when a loss is restricted to a small area and less water has been absorbed by the materials
  • Class 2 damage – this refers to water damage in an entire room including the carpeted area
  • Class 3 damage – this is when the entire area is saturated with water
  • Class 4 damage – this is when there is deep water saturation

Decontamination and drying are vital stages when dealing with damage water restoration. If you have a water damage emergency, you need to have contacts for a 24/7 water extraction company around Houston. This professional company should be having necessary equipment e.g. Dehumidifiers, blowers, subfloor drying equipment and scrubbers. Possessing necessary equipment is vital to guarantee quality services. Decontamination is usually done when an area or room is suspected to have any kind of contamination.

Monitoring and completion

Monitoring is done to ensure that everything is going according to plan and the entire area is repaired and decontaminated. Monitoring involves checking whether the equipment are set up properly, whether the equipment are working as they should be and that the personnel involved is qualified for the job. It is during the monitoring process that necessary steps are taken to correct anything that goes or is going wrong. A water damage restoration process is regarded a success when moisture content, temperature, humidity levels are as per industry standards.

Bionic Emergency Services
14300 Northwest Freeway, Ste B5, Houston, TX 77040
Phone: (713) 338-2424